[October 10, 2024 - 4 p.m.] 

ATTENTION FLORIDA CITY GAS CUSTOMERS:

U.S. National Weather Service Florida Milton Update   

Milton is now a Post-Tropical Cyclone.  

  • A Storm Surge Warning remains for the Flagler/Volusia County Line northward to Altamaha Sound, Georgia, including the St. Johns River. 
  • A Tropical Storm Warning remains for the Flagler/Volusia County Line northward to Edisto Beach, South Carolina. 

Tropical storm conditions and storm surge are still occurring over portions of the southeastern U.S. coast. The risk of considerable urban flooding will linger through this afternoon across east central Florida. Moderate to major river flooding is ongoing and forecast throughout central Florida.  

Recovery Assistance 

The Florida Division of Emergency Management is assisting those impacted by Hurricane Milton and recovery resource updates can be found at FloridaDisaster.org/Updates. Residents can also call Florida’s State Assistance Information Line 24/7 at 1-800-342-3557 to receive information and resources about common recovery needs. There are operators that can assist English, Spanish and Haitian-Creole speakers. 

Post-Hurricane Clean-Up Safety 

As Milton moves out of Florida, conditions will gradually improve. When heading out or returning home, be mindful of potential damage such as fallen trees and power lines, as well as closed roads. Due to power outages, traffic lights may not be working.  

Additional safety tips: 

  • NEVER go near downed powerlines. 
  • Do not handle live electrical equipment in wet areas. 
  • If the power is out, use flashlights to examine buildings. Flammables may be inside. 
  • Keep generators over 20 feet away from your home, well away from doors and windows, and on a flat, dry surface. 
  • Wear the appropriate safety gear to protect yourself.  
  • Please leave the area and call 911 or FCG at 888.352.5325 immediately if you smell a distinct rotten egg odor. 

Hurricane Information and Resources:  

  

 

[October 10, 2024 - 11:45 a.m.] 

ATTENTION FLORIDA CITY GAS CUSTOMERS:

Following Hurricane Milton, crews are assessing damage as quickly and safely as possible.

Following are some additional safety instructions to keep in mind following the storm:

  • Please leave the area and call 911 or FCG at 1.888.352.5325 immediately if:
    • You smell a distinct rotten egg odor.
    • A gas pipeline is damaged in any way, or any part of your energy service/system is visibly compromised.
    • If you discover a downed electric wire or power line, leave the area and call 911 or your electric provider immediately. Always assume it is energized (and therefore dangerous), and stay as far away as possible. NEVER TOUCH a downed power line or any telephone cable wires in close proximity.
  • Only use generators outdoors and away from all doors, windows and vents. Do not connect portable generators directly to a breaker panel, fuse box or meter box; it creates a hazard for utility line workers.

 

 

[October 10, 2024 - 11:30 a.m.] 

ATTENTION FLORIDA CITY GAS CUSTOMERS:

After Hurricane Milton  

Safety is our first concern after every storm. According to the Florida Division of Emergency Management, Hurricane Milton will continue to impact the East Coast and Central Florida with tropical storm force winds, flooding and storm surge throughout the morning.  

Please leave the area and call 911 or FCG at 888.352.5325 immediately if:   

  • You smell a distinct rotten egg odor.  
  • A gas pipeline or power line is damaged in any way, or any part of your energy service/system is visibly compromised.  

If you discover a downed electric wire or power line, leave the area and call 911 or your electric provider immediately. Always assume it is energized (and therefore dangerous) and stay as far away as possible. NEVER TOUCH a downed power line or any telephone cable wires in close proximity. 

 Generator use: Generators should be used outdoors, at least 20 feet away from doors, windows and garages to avoid carbon monoxide poisoning. Properly ground and don’t overload. Do not connect portable generators directly to a breaker panel, fuse box or meter box; it creates a hazard for utility line workers.  

Avoid Flood Waters: Dangerous floodwaters are present in many areas due to impacts from Hurricane Milton. If you are trapped by moving water, move to the highest possible point and call 911 if possible. Do NOT drive into flooded roadways or around a barricade, water may be deeper than it appears and can hide hazards such as sharp objects, washed out road surfaces, electrical wires, chemicals, etc. A vehicle caught in swiftly moving water can be swept away in seconds.  

Road Closures/Detours: FDOT encourages drivers to download the FL511 app or visit FL511.com for road/bridge closures and potential detours that may be activated. 

Governor Ron DeSantis’ Oct. 10 9:30 a.m. Update: Watch it here.  

Hurricane Milton made landfall in Sarasota County last night and moved quickly across central Florida, producing significant flooding, high winds, and destructive tornadoes.

Search and rescue operations began overnight as soon as the storm passed and are ongoing. National Guard, State Guard, and Fish and Wildlife Commission personnel, as well as local law enforcement and first responders, are engaged in rescue missions throughout impacted areas. 

Over 3 million households are without power, but 635,996 accounts have already been restored as of 6:00 AM. More than 50,000 linemen are in Florida and working to restore power as efficiently and safely as possible. As you are surveying damage and cleaning up your property, be cautious of hazards like downed power lines and operate generators a safe distance from your house.

FDOT is leading Cut and Toss operations to clear roadways, and 150 inspectors have begun performing inspections to ensure bridges can reopen safely in impacted areas. If you do not live in the area, do not attempt to travel to areas impacted by Hurricane Milton—keep the roadways clear for first responders, FDOT personnel, and utility vehicles. 

 Hurricane Information and Resources:   

  

 

[October 9, 2024 - 4:30 p.m.] 

ATTENTION FLORIDA CITY GAS CUSTOMERS:

Stay Informed: We urge you to stay safe and heed instructions from emergency management, local and state officials.  Use a battery-operated NOAA weather alert radio or FM radio to stay informed or access the Florida Public Emergency Network partner stations listed below. 

 

Source: Florida Department of Emergency Management (facebook.com/FDEM) 

In any severe weather event, our crews will halt work if winds exceed 40 mph. After the storm, crews will evaluate the damage and prioritize safety to return to normal operations as quickly as possible. Operations will resume when it is safe to do so, after sustained winds have decreased to less than 40 mph. 

Natural Gas Safety Reminders 

  • In the unlikely event that your natural gas service is interrupted, please do not attempt to turn your natural gas back on. Instead, contact FCG after the storm has passed to reconnect your service. 
  • If you smell a distinct rotten egg odor or otherwise sense a gas- related emergency, please leave the area and call 888.352.5325 and/or 911 immediately. 
  • Do not operate any natural gas appliances you suspect have been flooded or damaged. 
  • Operate gas generators only after the storm has passed, outdoors and well away from all doors, windows and vents to avoid carbon monoxide poisoning. 

Hurricane Information and Resources: 

  • State Assistance Information Line (SAIL) (800) 342-3557 

 

 

[October 9, 2024 - 2 p.m.] 

ATTENTION FLORIDA CITY GAS CUSTOMERS:

Inserting image...

National Weather Service Updates: According to the NOAA NWS National Hurricane Center: tornadic supercells from Hurricane Milton are beginning to sweep across the southern Florida peninsula, and the time to prepare, including evacuating, is quickly coming to an end along the Florida west coast. Go to HURRICANE MILTON (noaa.gov) for updates. 

Governor Ron DeSantis’ Oct. 9, 11 a.m. Hurricane Milton Update: Watch it here. 

“As of this morning, Hurricane Milton is still a Category 4 storm. Even if it weakens before landfall, Milton will be a major hurricane with catastrophic impacts on our state.  

Now is the time to execute your hurricane preparedness plan. Heed evacuation warnings from your local emergency management officials. Time is running out—but there are free shelters in your area with enormous capacity still available, traffic is flowing, and shuttles and Uber rides are still available at no cost. You don’t need to evacuate hundreds of miles but tens of miles to avoid deadly storm surge. Belongings can be replaced; your life cannot. If you are not in a mandatory evacuation zone and choose to shelter in place, be prepared for power outages and make sure you operate your generator safely after the storm.  

We have over 50,000 linemen and all the necessary equipment staged just outside of Milton’s path. This is the largest staging of power restoration linemen in Florida’s history, and they are ready to get to work restoring power as soon as the storm passes. Florida is grateful for them, and for all the first responders and emergency management professionals who are working around the clock to keep our communities safe.” 

Other Resources     

 

 

[October 8, 2024 - 3:10 p.m.] 

ATTENTION FLORIDA CITY GAS CUSTOMERS:

Be ready. Be prepared. Be safe. 

Hurricane-Ready Resources - Now is the time to get hurricane-ready. Protect yourself, your family and your belongings by taking important safety measures regarding storm preparation and survival. Click here for preparation and safety resources. 

Evacuation - Know your evacuation zone and routes. Click to access Florida’s Know Your Zone Map. Please take evacuation orders seriously. Select an evacuation destination that is nearest to your home, preferably in the same county, or at least to minimize the distance over which you must travel to reach your intended shelter location. 

Hurricane Shelters – For information from your county Emergency Management program regarding shelter preparedness and lists of potential shelters that may be opened, please visit the Shelter Information Index and choose your county. 

Governor DeSantis’ Preparedness Update Governor Ron DeSantis provided updates on preparedness efforts for Hurricane Milton at 11 a.m. today. Information about hurricane and storm surge advisories is available here. 

Other Resources    

  Company News Releases:    

 

 

[October 8, 2024 - 10 a.m.] 

ATTENTION FLORIDA CITY GAS CUSTOMERS:

Florida Division of Emergency Management – Helpful Numbers and Links   

  • Find out if your county is under an evacuation order at http://FloridaDisaster.org/EvacuationOrders and determine if you need to evacuate soon. 
  • Local shelter information by county is available here. 
  • Pre-register with the Florida Special Needs Shelter Registry to receive assistance during the upcoming storm. For more information, visit https://snr.flhealthresponse.com/  
  •  There will be free transportation in Pinellas, Pasco and Hillsborough counties for people who wish to evacuate to shelters due to Hurricane Milton. This transportation is free and does not require a reservation. Times and locations are available at FloridaDisaster.org/Updates. Call 800-729-3413 for evacuation assistance in any evacuation zone, 7 a.m. - 7 p.m. 
  • The State Assistance Information Line (SAIL) is now active. Residents needing information before and after Hurricane Milton can call 1-800-342-3557. There are English, Spanish and Creole speakers available to answer questions.  
  • FDOT encourages drivers to download the FL511 app or visit FL511.com for road/bridge closures and potential detours that may be activated. 

Source: Florida Division of Emergency Management (floridadisaster.org), Oct. 8 – 10:00 a.m. 

 

 

[October 7, 2024 - 2:56 p.m.] 

ATTENTION FLORIDA CITY GAS CUSTOMERS:

We are actively monitoring and preparing for Hurricane Milton. This storm poses a significant threat to many parts of Florida with a mix of heavy rains, high winds and potential storm surge. Governor DeSantis on Saturday issued an executive order declaring a state of emergency. 

We are committed to keeping customers safe and informed. 

We are prepared to respond to any potential service interruptions that may result from heavy rain and high wind. Our restoration plan calls for a priority focus on critical community infrastructure, such as public health and safety organizations. Damage assessment and restoration efforts will begin when conditions are safe to do so and after sustained winds have receded to less than 40 mph.    

Report Outages, Service Interruptions or Emergencies, Call: 888.352.5325 

For storm updates and additional safety information, please visit www.fcg.com/stormupdate. Status updates will be posted online as additional information becomes available.    

We urge you to stay safe and heed instructions from emergency management, local and state officials.     

Following are some additional safety instructions to keep in mind leading up to the storm: 

  • Please leave the area and call 911 or FCG immediately if:   
  • You discover a downed electric wire or power line. Always assume it is energized (and therefore dangerous), and stay as far away as possible. NEVER TOUCH a downed power line or any telephone cable wires in close proximity.   
  • You smell a distinct rotten egg odor.   
  • A gas pipeline or power line is damaged in any way, or any part of your energy service/system is visibly compromised.   
  • Only use generators outdoors and away from all doors, windows and vents. 
  • It is imperative that customers who rely on critical medical equipment take necessary precautions to prepare for the storm in the event of an outage or mandatory evacuation.    

Be ready. Be prepared. Be safe.   

Other Resources   

  Company News Releases: