[Sept. 15, 2017- 7:34 pm] 
 
ATTENTION FERNANDINA BEACH AND AMELIA ISLAND CUSTOMERS:

It is a great pleasure to report that power restoration efforts are now complete in Fernandina Beach and Amelia Island.

We would like to thank all the restoration teams who worked tirelessly to restore power to our customers. Also, we want to thank city, county and state officials for their support.

Most of all, we wish to thank all you, our customers, for your patience, kindness, and support during the restoration process. We are grateful for the safety of you and our team members.

Please remember, weather disturbances may loosen broken branches, tree limbs, and debris and potentially cause customers to experience a temporary secondary outage. If you are still experiencing a power outage or notice that your neighbors are on and you are still without power, we urge you to call us at 800-427-7712.

We truly consider it a privilege to serve you, our friends and family.

 

[Sept. 15, 2017- 4:33 pm] 
 
ATTENTION FERNANDINA BEACH AND AMELIA ISLAND CUSTOMERS:

Power has been restored to 99.9% of the island.  All 28 remaining customers should be restored by this evening with the exception of those affected by electric or structural damage to their property.

If you notice that your neighbors have power but you do not, we urge you to call us 800-427-7712.  Our customer care representatives are standing by to help.

 
[Sept. 14, 2017- 8:50 pm] 
 
ATTENTION FERNANDINA BEACH AND AMELIA ISLAND CUSTOMERS:
 

FPU has restored electric service to 97% of Fernandina Beach and Amelia Island customers. There are 272 customers are still without power tonight. We remain dedicated to restoring power to our customers as soon as possible and offer our heartfelt thanks to all local citizens who are pitching in to help their neighbors. Please stay safe this evening and accept our 100% commitment to the people of this outstanding community.

 

Hurricane IRMA Map_09_14_17.jpg

 
 
 
[Sept. 14, 2017- 3:10 pm] 
 
ATTENTION FERNANDINA BEACH AND AMELIA ISLAND CUSTOMERS:
 
At this time power has been restored to more than 95% of the island. There are currently 926 customers still affected, 300 of which should have power by the end of the day. All remaining customers should be restored by Sunday evening except those affected by electric or structural damage to their property.
 
We are aware that the following areas are currently without power:
  • Gateway to Amelia
  • Marsh Cove
  • Somerset
  • Amelia Dunes
  • Seminole Ave
  • Nissen Drive
  • Amelia Road
  • Grove Park Circle
  • Sanborn
  • Old Amelia Ave
  • Oak Lane
  • Adams Rd
  • Nottingham Drive
  • Cashen Drive
  • Sea Winds Drive
  • Parts of Clinch Drive
  • Boles Circle
  • Geiger Rd
  • Gerbing Rd & Meadowlark
  • Taninger Rd
  • Marian Dr
  • Parts of North Fletcher
  • Turtle Shores Dr
  • Atlantic Ave
  • Stewart Ave
  • Autumn Trace
  • Parts of Isle Demai
  • The Buccaneer Trail area has extensive damage. We are working to restore power to this area as soon as possible.
 
 
ATTENTION CUSTOMERS WHO HAVE POWER:
 
Thunderstorms are expected today, tomorrow and throughout the weekend. Weather disturbances may loosen broken branches, tree limbs, and debris which may cause some customers to experience a secondary outage. If you are affected by a second power outage, please call us at 800-427-7712.
 
We appreciate your patience and assure you our crews will remain on duty until all customers have their service restored; additional crews are expected in the morning to assist our current workforce. Every effort will be made to minimize further inconveniences to the residents.

 


 

[Sept. 14, 2017- 12:07 pm] 

 

ATTENTION NATURAL GAS AND PROPANE CUSTOMERS:

 

Florida Public Utilities is proud to notify our natural gas and propane gas customers that gas service did not suffer any major interruptions during Hurricane Irma and its aftermath.

The natural gas distribution system maintained standard gas pressures and had no significant loss of service.  We also did not have any interruption to our propane customers. Please call us if you need additional deliveries.

FPU has now resumed normal natural gas and propane business operations. We continue to restore service to electric customers impacted by the storm. 

Natural Gas Customers, please call 800-427-7712 if you need our assistance.

Propane Customers click here to contact us.

*Please note – Our walk-in office in Clewiston, Florida is currently closed but we are still accepting propane delivery requests and refilling tanks.


 

[Sept. 13, 2017- 8:16 pm] 

 

ATTENTION FERNANDINA BEACH & AMELIA ISLAND CUSTOMERS:
 
Currently, we have restored power to 90% of the island’s customers [please see outage map below]. The extensive damage to our on-island primary circuits has been completely repaired. The more time consuming work of clearing the tree damage and repairing the distribution lines that serve neighborhoods and individual homes is well underway. Thank you for your continued patience and understanding.
 
Hurricane IRMA Map_091317_r3-1.jpg
   

[Sept. 13, 2017- 3:42 pm] 

 

ATTENTION ALL CUSTOMERS:
 
To read the latest storm restoration updates from FPU President, Jeff Householder, click here.

 


 

[Sept. 12, 2017- 8:42 pm] 

 

ATTENTION ALL NORTHWEST  ELECTRIC CUSTOMERS:

 

We expect service to be restored tomorrow to residents and businesses in your region. If you are still experiencing an outage tomorrow evening, please call 800-427-7712. Thank you.

 


 

Currently, we have restored power to 90% of the island’s customers. The extensive damage to our on-island primary circuits has been completely repaired. The more time consuming work of clearing the tree damage and repairing the distribution lines that serve neighborhoods and individual homes is well underway. Thank you for your continued patience and understanding.

Crews are working on restoring, and in many cases, rebuilding, the Amelia Island electric system as we face several challenging tree clearing and repair situations. We have now restored power to 50% of the Island including the hospital, first responders, food service, and local schools.

 
We anticipate being able to restore service to the majority of the remaining customers within the next 4 to 5 days, but we believe total restoration may not be completed for 7-10 days. There are 40 line crews and 10 tree crews at work and we have additional tree personnel coming from Michigan to lend their support. Hurricane Irma marks the largest deployment of electric system repair personnel in the country’s history.
 
We appreciate your patience and understanding during this time and please know we will continue to do everything we can to bring power back to all of our customers – and we won’t stop until we have done so.

 


 

[Sept. 12, 2017- 9:00 am] 

 

ATTENTION ALL ELECTRIC CUSTOMERS

Crews have resumed restoration efforts and continue to assess the widespread area damage to our service territories. Due to the extensive and severe damage to our system and our community, full power restoration efforts may take an extended length of time to complete. We urge residents to take every precaution to keep themselves and their loved ones safe. If you need medical attention, please call 9-1-1 or proceed to the local hospital. Pay close attention to avoid downed power lines and report power emergencies call by calling 800-427-7712.


 

[Sept. 11, 2017- 10:00 pm] 

 

ATTENTION FERNANDINA BEACH AND AMELIA ISLAND CUSTOMERS

 

Our restoration efforts will resume at daybreak tomorrow. We are aware of widespread power outages and are committed to restoring your service as quickly and safely as possible despite the severity of the damage inflicted on Amelia Island by Hurricane Irma.   Please depend on us to honor our dedication to you.

 

ATTENTION NORTHWEST FLORIDA ELECTRIC CUSTOMERS

Our restoration efforts will resume at daybreak tomorrow. We are aware of widespread power outages and are committed to restoring your service as quickly and safely as possible despite the severity of the damage inflicted on Amelia Island by Hurricane Irma.   Please depend on us to honor our dedication to you.

 


 

[Sept. 11, 2017- 11:08 am] 

 

ATTENTION ALL CUSTOMERS

 

Florida Public Utilities (FPU) employees will have a company badge and will not approach your home and ask to enter without presenting the proper identification.  If you would like to report suspicious activity, please do so by calling FPU's emergency line 800-427-7712 or 9-1-1.

 

 


 

[Sept. 11, 2017- 10:55 am] 

 

ATTENTION CUSTOMERS IN NORTHEAST AND NORTHWEST

 

We are aware of reports of signifcant power outages in the area.  Our crews will begin patrolling for assessment and restoration efforts as soon as it is safe to do so.  Please stay safe and report all downed power lines.  Always assume a downed power line is energized and stay away.

Unless you are reporting a downed power line or other emergency, we ask you not to call our Customer Service agents, leaving the lines open to handle emergencies only.  We will be udating this page with information as it becomes available.

If you would like to report an emergency or a downed power line, please call 800-427-7712.

 

 


 

[Sept. 11, 2017- 10:33 am] 

 

ATTENTION ALL CUSTOMERS ON AMELIA ISLAND

 

We are aware of reports of significant power outages in the area.  Our crews will begin patrolling for assessment and restoration efforts as soon as it is safe to do so.  Please stay safe and report all downed power lines.  Always assume a downed power line is energized and stay away.

Unless you are reporting a downed power line or another emergency, we ask you not to call our Customer Service agents, leaving the lines open to handle emergencies only.  We will be updating this page with information as it becomes available.

 If you would like to report an emergency or a downed power line, please call 800-427-7712.

 

 


 

[Sept. 11, 2017- 8:22 am] 

 

ATTENTION ALL CUSTOMERS

 

South Florida natural and propane gas emergency resources are mobilized and being dispatched to assess system damage and possibly outages.

If you’d like to report an emergency or a downed power line, please call 800-427-7712 or message us on the Florida Public Utilities Facebook page, https://www.facebook.com/FloridaPublicUtilities/.

Thank you and please be safe!

 


 

[Sept. 11, 2017- 8:22 am] 

 

ATTENTION ALL CUSTOMERS

 

South Florida natural and propane gas emergency resources are mobilized and being dispatched to assess system damage and possible outages.

If you’d like to report an emergency or a downed power line, please call 800-427-7712 or message us on the Florida Public Utilities Facebook page, https://www.facebook.com/FloridaPublicUtilities/.

Thank you, and please be safe!

 


 

[Sept. 10, 2017- 9:20 pm]

 

ATTENTION CUSTOMERS IN NASSAU, LIBERTY AND CALHOUN COUNTIES

 

As of 9 p.m., we are aware of 18 outages in Nassau County; 1 in Liberty County; and 1 in Calhoun County.  Our crews will remain in the area until 10 p.m. or until conditions deteriorate.

If you’d like to report an emergency or a downed power line, please call 800-427-7712 or message us on the Florida Public Utilities Facebook page, https://www.facebook.com/FloridaPublicUtilities/.

 Thank you, and please be safe!


 

[Sept. 10, 2017- 6:10 pm]

 

ATTENTION JACKSON COUNTY ELECTRIC CUSTOMERS:

 

Our crews continue to work as quickly and safely as possible to restore service in the area, and as of 6 p.m. today there are two reported outages in the area. Crews will continue working to restore service until 10 p.m. tonight or until conditions deteriorate with winds surpassing 40 mph.

 

Thank you for your understanding and please be safe.

 


[Sept. 10, 2017- 5:10 pm]

 

ATTENTION NASSAU COUNTY CUSTOMERS:

 

"The Nassau County Manager, on behalf of the Nassau County Board of Commissioners, the Director of Emergency Management, and the Sheriff, has issued a curfew, to include pedestrian and vehicular movement, beginning tonight (9/10/17) at 6pm through 8am daily until cancelled or terminated, as a result of the impact of Hurricane Irma on Nassau County."

 


 

[Sept. 10, 2017- 4:15 pm]

 

ATTENTION JACKSON COUNTY ELECTRIC CUSTOMERS:

 

We are aware of 83 power outages in Jackson County as of 3 p.m. today. We will continue to monitor and report the number of outages throughout the day. Our crews will remain in the area until 10 p.m. tonight or until conditions deteriorate with winds reaching more than 40 mph.

If you’d like to report an emergency or a downed power line, please call 800-427-7712 or message us on the Florida Public Utilities Facebook page, https://www.facebook.com/FloridaPublicUtilities/.

 


 

[Sept. 10, 2017- 2:13 pm]

 

ATTENTION ALL FERNANDINA BEACH CUSTOMERS:

Hurricane Irma Update - from our Chief of Police:

"The Nassau County Commission has issued an order imposing a curfew on Amelia Island beginning at 6:00 PM tonight until 8:00 AM tomorrow morning, and for the days following until rescinded."

 


 

 [Sept. 10, 2017- 1:50 pm]

 

ATTENTION ALL CUSTOMERS:

Power outages are being reported throughout our service territories.  Restoration efforts cannot take place once winds reach a sustained speed of 40 mph or more. To report a power emergency, please private message via Facebook your name and address.   To report your power emergency, https://www.facebook.com/FloridaPublicUtilities/

 


 

 [Sept. 10, 2017- 8:00 am]

 

ATTENTION ALL CUSTOMERS:

At this time, we are experiencing no interruptions in gas or electric services.  If you have any disturbance to report, please contact FPU at 1.800.427.7712.  Our resources are prepared to respond to emergencies when it is safe to do so.  Please continue to monitor and observe local warnings as they are issued.

 

 

[Sept. 10, 2017- 5:30 am]

 

ATTENTION ALL CUSTOMERS:

FPU crews will remain poised and ready for the approach of Hurricane Irma.  

Safety Tips After the Storm for Gas and Electric Customers:

  • Call “811” before you dig when clearing trees and debris from your home and surrounding property;
  • Do not approach any downed power line; report any you notice to FPU immediately
  • Do not operate any appliances that you suspect may have been flooded or compromised;
  • IF a pilot light on a gas appliance is out, read instructions or call a trained professional to relight pilot lights and check your appliances for safe operation;
  • Please call FPU if you detect a “rotten egg” odor, hear a hissing sound at your appliance, or see a broken gas line.

Please take a moment to review and share Florida Public Utilities’ Hurricane Safety Tips with your family.

  • Natural Gas Customers, click here
  • Electric Customers, click here
  • Propane Customers, click here

 


 

[Sept. 9, 2017- 3:56 pm] 

ATTENTION ALL CUSTOMERS:

12-Hour Storm Watch Press Release, click here.

 

 


 

[Sept. 9, 2017- 2:32 PM] 

 

ATTENTION ALL FPU PROPANE CUSTOMERS:

 

All Florida Public Utilities propane delivery trucks have been ordered off the road until hurricane Irma passes.

 


 

[Sept. 9, 2017- 1:21 PM] 

 

EVACUATION & ELECTRIC SERVICE UPDATE:

***To all our customers in evacuation areas:***

We urge you to listen to the Governor and other authorities and evacuate if your home is in an evacuation area. Please seek shelter and stay out of harm's way. If you need assistance evacuating, please call the Florida State Emergency Hotline: 800-342-3557.  May you all be safe during these difficult hours.

ATT: Fernandina Beach Customers -  FPU has received several calls from customers asking if we plan to cut power to Amelia Island.  We will NOT intentionally disable power, however, depending on the severity of the storm, residents should anticipate power outages due to the storm’s anticipated impact.

Attention Natural Gas and Propane Customers:

Our crews will remain in the area, poised and ready to assess system outages and restore service once it is deemed safe to do so, after sustained winds have receded to less than 40 mph.  Propane operations will continue to fill tanks until conditions become unsafe for our crews.  

Mandatory evacuation orders have been issued for several areas of FPU's natural gas and propane territories.  We urge all our customers and friends to heed those instructions.  Please evacuate and do not put yourself in harm’s way.

 ***Please do not turn off your gas meter.***

 


 

 

[Sept. 9, 2017- 10:57 AM] 

 

ATTENTION NORTHWEST AND NORTHEAST CUSTOMERS:

Our walk-in office's locations will be closed on Monday 9/11 and possibly Tuesday.  Call Center representatives are available for emergency calls ONLY.  Following the storm restoration efforts, normal business practice will resume.  For status updates and safety information, please bookmark and return to this page.   

 


[Sept. 9, 2017- 8:57 AM] 

ATTENTION SOUTH FLORIDA CUSTOMERS:

Palm Beach County announced mandatory curfews:  In Delray Beach, the imposed curfew is now in effect.  In West Palm Beach, residents will observe a curfew beginning at 3 PM. Curfews will remain in place until modified or canceled.  Other cities in Palm Beach County are likely to follow the leads of Delray Beach and West Palm.  Please check your city's website for updated information.  FPU urges to heed any such warnings so roads can be free for emergency response vehicles.

 


  

[Sept. 8, 2017- 2:16 pm] 

ATTENTION FERNANDINA BEACH CUSTOMERS:

FPU has received several calls from customers asking if we plan to cut power to Amelia Island.  We will NOT intentionally disable power, however, depending on the severity of the storm, residents should anticipate power outages due to the storm’s anticipated impact.

We urge you to listen to the Governor and other authorities and evacuate if your home is in an evacuation area. Please seek shelter and stay out of harm's way.

 


 

[Sept. 8, 2017- 1:38 pm] 

ATTENTION ALL NATURAL GAS AND PROPANE CUSTOMERS:

Florida Public Utilities (FPU) does not plan to intentionally disable gas service. However, depending on the severity of the storm, residents and businesses may experience an interruption of gas service. 

We urge you not to turn off your service at the gas meter. We, therefore, encourage you to refrain from calling to report interruptions of service, allowing our phone lines to be free for emergency calls only.

We urge residents to follow instructions and take every precaution to protect themselves and their loved ones. Pay close attention to emergency recommendations provided by lead agencies, such as local emergency management, civil defense, Red Cross, or police. 


 

[Sept. 8, 2017- 12:50 pm]

 

ATTENTION ALL FERNANDINA BEACH CUSTOMERS:

Nassau County has issued a mandatory evacuation for residents living in zones A, C and F as well as in manufactured homes beginning at 6 p.m. Friday. County and local officials are urging all residents to begin evacuating as soon as possible to avoid congestion on the roadways. The Shave Bridge will be closed at 6:00 p.m. Sunday.

 Fern Image-1.jpg


 

[Sept. 8, 2017- 12:31 pm]

 

ATTENTION ALL CENTRAL FLORIDA CUSTOMERS:

Beachside New Smyrna Beach

Both the North and South Causeway Bridges will be closed when sustained winds reach 40 MPH.  FPU will be permitted to respond to gas leaks via the North Bridge, which will be guarded by Police when winds have diminished.  The South Bridge will be inaccessible.

 


 

[Sept. 8, 2017- 8:25 am] 

ATTENTION ALL CUSTOMERS:

36-Hour Storm Watch Press Release, click here.

 


 

[Sept. 7, 2017- 3:51 pm] 

ATTENTION ALL SOUTH FL CUSTOMERS:
A hurricane watch was issued in Palm Beach County, from Jupiter Inlet to Bonita Beach, per the National Hurricane Center.  The Town of Palm Beach is under an evacuation order, requiring residents leave the Island by Friday evening at 5 PM.

*Update - Courtesy of the City of West Palm Beach:

The City of West Palm Beach is issuing voluntary evacuations for West Palm Beach residents and visitors in the following zones:

  • Zone A, which includes Bluegrass Mobile Home Park.
  • Zones B and C, which includes portions of Flagler Drive and immediate surrounding area.

The City expects to issue upgraded, mandatory evacuation orders for Zones A and B

 

 

 


 

[Sept. 7, 2017- 2:31 pm] 

ATTENTION ALL NATURAL GAS, ELECTRIC AND PROPANE CUSTOMERS:

We continue to actively monitor and prepare for Hurricane Irma. Beginning Friday, September 8th at noon, our Call Center representatives will be available for emergency calls ONLY. Following the Storm restoration efforts, normal business practice will resume.

 


 

 

[Sept. 5, 2017- 1:30 pm] 

ATTENTION ALL NATURAL GAS, ELECTRIC AND PROPANE CUSTOMERS:

We are closely monitoring Hurricane Irma as it continues its path towards Florida.

Now is the time to prepare for the storm. Please take a moment to review and share Florida Public Utilities’ Hurricane Safety Tips with your family.

  • Natural Gas Customers, click here; Se habla español¿ Entra Aquí
  • Electric Customers, click here; Se habla español¿ Entra Aquí
  • Propane Customers, click here ; Se habla español¿ Entra Aquí
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