November 9, 2018- 10:00 am
ATTENTION ALL FPU NORTHWEST TERRITORY CUSTOMERS
If you suffered extensive electric damage as a result of Hurricane Michael, FPU now has a new Emergency Temporary Payment Plan Plan Program to assist you in restoring your electric service.
- This program provides an interest-free payment plan to residential customers whose power cannot be reconnected as a result of damage to customer-owned electric equipment.
- FPU will advance up to $1,500 for a licensed and bonded electrician’s materials and labor. FPU will then bill you over a 12-month period for amount paid to electrician for services, plus a $20 administrative fee.
- Don’t wait – you only have until January 5th to apply. Visit FPUC.com/HurricaneRestorationResources to learn more about this relief program, or to apply online, or you can call 844-577-2668 to apply over the phone.
November 6, 2018- 7:00 am
ATTENTION ALL FPU NORTHWEST TERRITORY CUSTOMERS
If you are still experiencing a power outage, notice that your neighbors have power and you do not, or have completed repairs to your property and are now capable of accepting service, please report your outage at http://connect.fpuc.com/report-an-outage
November 5, 2018- 6:20 pm
ATTENTION ALL FPU NORTHWEST TERRITORY CUSTOMERS
Severe weather is headed to our area and is forecasted to last through the week.
Please take precaution and stay safe.
In the aftermath of Hurricane Michael, there is loose foliage and fallen debris. We expect there may be power outages as a result of the incoming weather system. Numerous crews remain in the area ready to respond. It is very important that you call us immediately at 800.427.7712 or private message us on Facebook with your address, if you experience an outage so that we may restore your electric service as quickly and safely as possible.
November 5, 2018- 9:00 am
ATTENTION ALL FPU NORTHWEST TERRITORY CUSTOMERS
Power restoration efforts have been completed for the bulk of our customers that are able to accept electric service. Our Marianna office will reopen to customers on Monday, November 5th at 9:00 A.M. If you are still experiencing a power outage or notice that your neighbors have power and you do not, we urge you to call us at 800-427-7712.
November 4, 2018- 3:40 pm
ATTENTION ALL FPU NORTHWEST TERRITORY CUSTOMERS
The bulk of our customers had their power restored following the monumental task of rebuilding our distribution system. FPU recognizes that many of its customers remain without power, many of whom have completed repairs to their property and are now capable of accepting service. We still have numerous crews focusing tirelessly to restore service to those who have completed repairs to their property as well as those customers who have been without electric service as we recover from the devastating effects of Hurricane Michael.
If you are still without power or to report a down power line, please call us at 1-800-427-7712
November 3, 2018- 4:20 pm
ATTENTION ALL FPU NORTHWEST TERRITORY CUSTOMERS
The bulk of our customers had their power restored following the monumental task of rebuilding our distribution system. FPU recognizes that many of its customers remain without power, many of whom have completed repairs to their property and are now capable of accepting service. More than 200 crews are focusing tirelessly to restore service to those who have completed repairs to their property as well as those customers who have been without electric service as we recover from the devastating effects of Hurricane Michael.
November 1, 2018- 1:30 pm]
ATTENTION ALL FPU NORTHWEST TERRITORY CUSTOMERS
Total FPUC Customers Restored: 10,961
Electric service has been restored to 98% of all customers capable of accepting power. If you are still experiencing a power outage, or notice that your neighbors have power and you do not, we urge you to call us at 800-427-7712.
250 crews have been assigned and are dedicated to assessing damages to individual properties to establish corrective measures essential to re-establish your power.
Service has been restored to all hospitals and special needs facilities. All schools are now reopened.
Power has been restored to all Town Halls and election polling stations.
Note: FEMA distribution center is operational daily in Greenwood from 7am to 3pm.
[November 1, 2018- 12:00 pm]
ATTENTION ALL FPU NORTHWEST TERRITORY CUSTOMERS:
FPU is aware that many customers have not had power restored following the aftermath of Hurricane Michael. Crews are dedicated and will work tirelessly to reinstate your electric service.
A powerful storm is headed in our direction and is expected to hit within the next two hours.
Please take precaution and stay indoors until the storm passes.
Due to loose foliage and fallen debris that occurred during Hurricane Michael, we expect there may be power outages as a result of this new storm. We have crews in the area ready to respond as soon as it is safe to do so. It is very important that you call us immediately at 800.427.7712, or private message us your address on Facebook, if you experience a power outage so that we may restore your power as quickly and as safely as possible.
[October 31, 2018- 3:00 pm]
ATTENTION ALL FPU NORTHWEST TERRITORY CUSTOMERS:
Total FPUC Customers Restored: 10,862
Electric service has been restored to 95% of all customers capable of accepting power. If you are still experiencing a power outage, or notice that your neighbors have power and you do not, we urge you to call us at 800-427-7712.
Special teams have been assigned to assess damages to individual properties to establish corrective measures essential to re-establish your power.
Service has been restored to all hospitals and special needs facilities. All schools reopened October 29th, with the exception of Calhoun County, which sustained structural damages currently being repaired. (Please consult with your individual district to confirm opening.)
Power has been restored to all Town Halls and election polling stations.
Note: FEMA distribution center is operational daily in Greenwood from 7am to 3pm.
[October 30, 2018- 12:00 pm]
ATTENTION ALL FPU NORTHWEST TERRITORY CUSTOMERS:
Total FPUC Customers Restored: 10,394
ALL HOSPITALS AND MEDICAL FACILITIES
All hospitals and special needs facilities within our service territory have power restored. Power has been restored to Sunland Center to all buildings that are able to accept power.
ALL SCHOOLS
All schools served by FPU able to receive electric service now have power restored. All schools reopened Monday, October 29th, with the exception of Calhoun County (please consult your individual school district to confirm opening). Power to Chipola State College was restored Sunday, October 21st, and classes are in session.
MARIANNA
The Walmart Supercenter has received power and is open for business. Power has been restored to the business corridor along U.S. 90 on the north and south sides of I-10 from S.R. 71 to U.S. 90. Those commercial operations capable of receiving power are open for business. Crews restored electric service to surrounding residential properties on the south side of I-10 at S.R. 71, capable of receiving it, on Friday, October 26th. Remaining customers, capable of accepting power, had service restored Monday, October 29th.
The main water treatment and waste management plants in Marianna are now in service. All lift stations capable of accepting power are now operational. Others, requiring additional maintenance, will be energized as soon as they are repaired and prepared to accept service.
MALONE, BASCOM
The feeder on S.R. 71, serving power to these areas was energized Friday, October 26. Electric service will be restored to properties in Malone and Bascom and the surrounding affected areas to those who can receive power by midnight Wednesday, October 31st. Service has been restored to Malone Town Hall. A generator is powering Bascom Town Hall.
GREENWOOD
The feeder on S.R. 71, serving power to the area, was energized Tuesday, October 23rd. Properties in Greenwood and the surrounding affected area that can receive power will have service restored by midnight Tuesday, October 30th. Greenwood Town Hall is in service.
- FEMA distribution center is operational daily in Greenwood from 7am to 3pm.
COTTONDALE
All customers who could receive power in Cottondale and the surrounding affected areas were restored on Wednesday, October 24th. Remaining customers, capable of accepting power, had service restored October 29th.
ALFORD
All customers who could receive power in Alford and the surrounding affected areas were restored on Wednesday, October 24th. Remaining customers, capable of accepting power, had service restored Monday, October 29th.
BRISTOL
All customers who could receive power in Bristol and the surrounding affected areas were restored on Sunday, October 21st.
ALTHA AND NORTH ON S.R. 71 TO OGLESBY NURSERY
All customers in the Town of Altha who could receive power, and Oglesby Nursery, were restored on Monday evening, October 22nd.
BLOUNTSTOWN
The area of FPU serves surrounding Blountstown will have power restored to those who can receive service by Wednesday, October 31st.
[October 29, 2018- 7:00 pm]
ATTENTION ALL FPU NORTHWEST TERRITORY CUSTOMERS:
ATTENTION ALL NORTHWEST CUSTOMERS
Restoration Update Monday, October 29, 2018 – 7:00 PM
ALL HOSPITALS AND MEDICAL FACILITIES
All hospitals and special needs facilities within our service territory have power restored.
Power has been restored to Sunland Center to all buildings that are able to accept power.
ALL SCHOOLS
All schools served by FPU able to receive electric service now have power restored. According to each county’s Superintendent of Schools, all schools will reopen Monday, October 29th (please check with your individual school district to confirm opening.) Power to Chipola State College was restored Sunday, October 21st, and classes are in session.
MARIANNA
The Walmart Supercenter has received power and is open for business. Power has been restored to the business corridor along U.S. 90 on the north and south sides of I-10 from S.R. 71 to U.S. 90. Those commercial operations capable of receiving power are open for business. Crews restored electric service to surrounding residential properties on the south side of I-10 at S.R. 71, capable of receiving it on Friday, October 26th. Remaining customers, capable of accepting power, will be energized by midnight Monday, October 29th.
The main water treatment and waste management plants in Marianna are now in service. All lift stations capable of accepting power are now operational. Others, requiring additional maintenance, will be energized as soon as they are repaired and prepared to accept service.
MALONE, BASCOM
The feeder on S.R. 71, serving power to these areas was energized Friday, October 26. Electric service will be restored to properties in Malone and Bascom and the surrounding affected areas to those who can receive power by midnight Wednesday, October 31st. Service has been restored to Malone Town Hall. A generator is powering Bascom Town Hall.
GREENWOOD
The feeder on S.R. 71, serving power to the area, was energized Tuesday, October 23rd. Properties in Greenwood and the surrounding affected area that can receive power will have service by midnight Tuesday, October 30th. Greenwood Town Hall is in service.
· FEMA distribution center is operational daily in Greenwood from 7am to 3pm.
COTTONDALE
All customers who could receive power in Cottondale and the surrounding affected areas were restored on Wednesday, October 24th. Remaining customers, capable of accepting power, will be energized by midnight Monday, October 29th.
ALFORD
All customers who could receive power in Alford and the surrounding affected areas were restored on Wednesday, October 24th. Remaining customers, capable of accepting power, will be energized by midnight Monday, October 29th.
BRISTOL
All customers who could receive power in Bristol and the surrounding affected areas were restored on Sunday, October 21st.
ALTHA AND NORTH ON S.R. 71 TO OGLESBY NURSERY
All customers in the Town of Altha who could receive power, and Oglesby Nursery, were restored on Monday evening, October 22nd.
BLOUNTSTOWN
The area of FPU serves surrounding Blountstown will have power restored to those who can receive service by Wednesday, October 31st.
[October 28, 2018- 11:00 am]
ATTENTION ALL FPU NORTHWEST TERRITORY CUSTOMERS:
For the latest information regarding FPU Hurricane Michael Restoration efforts, including our interactive map feature that provides projected service dates by area, visit our timeline at www.FPUC.com/HurricaneMichaelRestorationMap
FPUC Expected Power Restoration Timeline
[October 27, 2018- 12:00 pm]
ATTENTION ALL FPU NORTHWEST TERRITORY CUSTOMERS:
Visit our Restoration Map page to see latest updates for your area at ATTENTION ALL FPU NORTHWEST TERRITORY CUSTOMERS:
For the latest information regarding FPU Hurricane Michael Restoration efforts, including our interactive map feature that provides projected service dates by area, visit our timeline at http://bit.ly/2Aq
www.FPUC.com/HurricaneMichaelRestorationMap
FPUC Expected Power Restoration Timeline
[October 26, 2018- 5:00 pm]
ATTENTION ALL FPU NORTHWEST TERRITORY CUSTOMERS:
Visit our Restoration Map page to see latest updates for your area at www.FPUC.com/HurricaneMichaelRestorationMap
[October 25, 2018- 8:45 pm]
ATTENTION ALL FPU NORTHWEST TERRITORY CUSTOMERS:
Visit our Restoration Map page to see latest updates for your area at www.FPUC.com/HurricaneMichaelRestorationMap
[October 25, 2018- 5:03 pm]
ATTENTION ALL FPU NORTHWEST TERRITORY CUSTOMERS:
Emotional Support For Hurricane Victims
To reach out for free 24/7 counseling or emotional support, contact the Disaster Distress Helpline at 1-800-985-5990 or text “TalkWithUs” to 66746.
Points of Distribution
Needed supplies are available at many designated locations in Florida. Find an up-to-date list of locations at https://www.floridadisaster.org/info/.
Register for Disaster Assistance
Find more information here:
www.DisasterAssistance.gov, 800-621-FEMA (3362), TTY:800-462-7585.
[October 24, 2018- 7:35 pm]
ATTENTION ALL FPU NORTHWEST TERRITORY CUSTOMERS:
Visit our Restoration Map page to see latest updates for your area at www.FPUC.com/HurricaneMichaelRestorationMap
[October 23, 2018- 12:45 pm]
ATTENTION ALL FPU NORTHWEST TERRITORY CUSTOMERS:
Visit our Restoration Map page to see latest updates for your area, including specific areas of Marianna, at www.FPUC.com/HurricaneMichaelRestorationMap
[October 22, 2018- 11:00 pm]
ATTENTION ALL FPU NORTHWEST TERRITORY CUSTOMERS:
All customers in the Town of Altha who were able to receive power, and Oglesby Nursery, had power restored Monday evening, October 22nd.
[October 22, 2018- 8:15 pm]
ATTENTION ALL FPU NORTHWEST TERRITORY CUSTOMERS:
Visit our Restoration Map page to see latest updates for your area at www.FPUC.com/HurricaneMichaelRestorationMap
[October 22, 2018- 2:45 pm]
ATTENTION ALL FPU NORTHWEST TERRITORY CUSTOMERS:
POWER OUT? IMPORTANT FPU SAFETY REMINDER!
DO NOT USE GENERATORS INDOORS! Only use generators outdoors and away from all doors, windows, and vents to keep yourself and your loved ones safe. For more on this and other vital safety tips, visit: http://www.fpuc.com/electric/safety/power-outages/
[October 21, 2018- 6:45 pm]
ATTENTION ALL FPU NORTHWEST TERRITORY CUSTOMERS:
Visit our Restoration Map page to see latest updates for your area at www.FPUC.com/HurricaneMichaelRestorationMap
[October 20, 2018- 5:30 pm]
ATTENTION ALL FPU NORTHWEST TERRITORY CUSTOMERS:
Visit our Restoration Map page to see latest updates for your area at www.FPUC.com/HurricaneMichaelRestorationMap
[October 20, 2018- 12:00 pm]
ATTENTION ALL FPU NORTHWEST TERRITORY CUSTOMERS:
For information and resources related to Power Restoration, please visit FPUC.com/hurricanerestorationresources. Learn about:
- Electric Rules and Standards
- Customer / Utility Responsibilities
- Steps to Restore Power
- Electrical / HVAC Contractors in the Area
- Frequently Asked Questions
Customer / Utility Responsibilities:
Florida Public Utilities owns and maintains the wire from the transformer to the top of the weather head and any poles used to support the wire. We are also responsible for the electric meter. The meter box, conduits, breakers and weatherhead are the homeowner’s responsibility and requires that a licensed electrician inspect.
Important Safety Alerts:
- Always assume power lines are energized.
- To prevent injury: stay away, never touch, NEVER drive over them!
- Stop and report all downed power lines to us at 800-427-7712 or private message us on Facebook.
- If your power goes out, always insure all appliances are in the OFF position to avoid risk of fire or other danger.
- Please wait 15 minutes after power is restored to turn appliances back on.
[October 18, 2018- 10:15 pm]
ATTENTION ALL FPU NORTHWEST TERRITORY CUSTOMERS:
Visit our Restoration Map page to see latest updates for your area at www.FPUC.com/HurricaneMichaelRestorationMap
[October 17, 2018- 4:45 pm]
IMPORTANT UPDATE FOR AFFECTED NORTHWEST CUSTOMERS:
We anticipate power to be restored by October 31st to all customers who are able to receive service.
Many homes and businesses sustained major structural damage. Depending on the severity of damage to your property, you may require repairs by licensed electricians and other tradesmen before you can receive electric service.
On our behalf, Florida Power and Light has enlisted 200 linemen, bringing our total to just under 500, to assist us around-the-clock in rebuilding service to Blountstown, Bristol and Altha. This will ensure that when the substation is energized, we can begin to restore power as quickly and as safely as possible to those hard-hit communities. Malone, Greenwood and Alford sustained significant damage and some properties may be unable to accept power even after it’s been restored to the area.
If you, or someone you know, has special needs or requires a wellness visit, please contact one of the Emergency Operation Centers (EOC) listed below:
Calhoun County Emergency Management
Adam Johnson - (850) 354-2534
Jackson County Emergency Management
Sherriff’s Office Line- (850) 718-0016
Liberty County Emergency Management
Rhonda Lewis - (850) 643-2339
[October 17, 2018- 3:30 pm]
IMPORTANT UPDATE FOR AFFECTED NORTHWEST CUSTOMERS:
Based upon our damage assessment, we anticipate restoration completion by October 31st to those customers who can accept service.
Many homes and businesses sustained major structural damage. Depending on the severity of damage to your property, you may require repairs by licensed electricians and other tradesmen before you can receive electric service.
On our behalf, Florida Power and Light has enlisted 200 linemen to assist us around-the-clock to rebuild systems in Blountstown, Bristol and Altha, ensuring that when the substation is energized we can begin to restore power as quickly and as safely as possible to those hard-hit communities. Malone, Greenwood and Alford sustained significant damage and some properties may be unable to accept power even after it’s been stored to the area.
If you, or someone you know, has special needs or requires a wellness visit, please contact one of the Emergency Operation Centers (EOC) listed below:
- Calhoun County Emergency Management
Adam Johnson - (850) 354-2534 - Jackson County Emergency Management
Sherriff’s Office Line- (850) 718-0016 - Liberty County Emergency Management
Rhonda Lewis - (850) 643-2339
[October 17, 2018- 2:45 pm]
ATTENTION NORTHWEST CUSTOMERS:
Need Emergency Information?
Disaster Assistance »
Find open shelters, curfews, emergency supplies pickups, how to apply for disaster assistance, and other info.
Emergency Notices »
Get alerts and notices, including Boil Water Notices, Family Reunification and other County Emergency Management updates.
Small Business Resources »
Florida Small Business Emergency Bridge Loan Program, Disaster Unemployment Assistance; Disaster Dislocated Worker Program; and more.
[October 16, 2018- 3:15 pm]
ATTENTION NORTHWEST CUSTOMERS:
We have assembled a team of over 500 linemen and 30 tree crews who are working together to restore your power as quickly and safely as possible. FPU has 40 assessment crews, currently evaluating every street within our service territory to determine and report damage to our infrastructure. We expect to have greater detail by geographic area in the next 48 hours and will post updates regarding expected restoration by area as soon as the information becomes available. FPU understands the importance of providing accurate information as quickly as possible.
We are grateful to the many volunteers and their families who are supporting us throughout this tremendous relief effort.
[October 16, 2018- 10:30 am]
ATTENTION JACKSON COUNTY RESIDENTS:
- Walmart: 2251 State Road 71, Marianna, FL
- Century Fire Protection JAX Food and Water: 3018 HWY 71 N, Marianna, FL
- First Baptist Church: 3172 Main Street, Cottondale, FL
- Crossroad Baptist Church: 3276 Main Street, Cottondale, FL
- New Beginnings Baptist Church:1049 Sanders Avenue, Sneads, FL
- Sneads Recreation Department: 2010 Legion Road, Sneads, FL
[October 16, 2018- 7:00 am]
ATTENTION JACKSON COUNTY RESIDENTS:
Power to Jackson Hospital has been restored. For continuing power restoration updates, please check back here or visit us on our Facebook page @ https://www.facebook.com/FloridaPublicUtilities/
[October 15, 2018- 1:15 pm]
HURRICANE MICHAEL UPDATE:
FPU now has more people deployed on Hurricane Michael restoration efforts than it has total employees in the state of Florida. Power has been restored to 100 commercial and residential customers, including the Dialysis Center and Marianna High School, where currently 170 general public residents and 27 special needs residents people are sheltered. Today, we expect to restore power to Jackson Hospital, the Family Dollar Distribution Center and other commercial customers who can accept power where electrical equipment or wiring is still intact. FPU is coordinating our tree clearing efforts with the City and Police Department to ensure we restore power to as many customers as possible as soon and as safely as possible.
In Altha, Gulf Power expects to have the substation online by midnight on October 17th. In Blountstown, it is anticipated the substation will be energized by midnight on the 18th. Once the substations are energized, FPU will be ready to restore power to properties where electrical equipment is still intact and able to accept power from the grid.
Several large projects are currently underway, including rebuilding miles of power lines that feed Cottondale and Altha, completing Chipola River crossing in Marianna, and replacing the line from the Blountstown substation to the Apalachicola River Crossing to Bristol. These areas have sustained severe damage and should expect prolonged outages. If you or a loved-one require assistance for medical equipment, we strongly suggest you safely relocate until power has been restored.
As always we will keep you posted on our progress.
Safety Tip: ALWAYS assume downed wires are energized and dangerous & stay away. Be vigilant!
-Avoid walking near fallen trees and through debris, electrified downed wires may be out of sight.
-Avoid walking into or driving through standing water, as it may be electrically charged from underground or downed power lines.
-Avoid chain link fences—they may be electrified by a downed line.
[October 14, 2018- 9:33 pm]
RESTORATION UPDATES:
We continue to work closely with Gulf Power to restore the transmission service which supplies power to FPU’s power distribution system. Once the transmission line, substations and primary circuits have been repaired, the more labor-intensive work of repairing the distribution lines that serve our neighborhoods and individual homes will begin. After power has been fully restored to the system, structural damage to your property may require additional electrical work.
The outstanding work of our linemen and tree crews in rebuilding FPU’s system has resulted in marked progress. In the next few days, we look forward to providing additional restoration details to our customers. Please continue to check back for the latest updates and thank you for your continued patience.
[October 14, 2018- 2:16 pm]
AREA IMPACTS:
Certain areas were more significantly impacted than others and those customers will experience an extended outage. Together with a vast network of skilled personnel we are strongly positioned to repair damage and have begun replacing damaged power lines and will continue to advance. Dozens of state and federal emergency agencies are now in the area.
In Jackson County, the intensity of the storm combined with the forward motion of 10 – 20 mph winds brought the eye wall directly over Jackson County. Marianna was more significantly impacted than any other area of the county. The eye moved over Marianna and caused severe structural damage by sustained winds reported to exceed 120 mph. Residents of Calhoun County, specifically Blountstown, Bristol, and Altha took a direct hit from the eye wall and sustained severe damage. Crews are diligently clearing paths so residents can gain access to main roadways.
We continue to work closely with Gulf Power to repair damage to the transmission system. In an effort to allow our customers and co-workers an opportunity to rebuild, the Marianna office, serving Jackson, Calhoun and Liberty Counties, will remain closed until further notice and billing for customers in those counties has been temporarily postponed.
FPU is committed to restoring your service as quickly and safely as possible despite the severity of the damage inflicted on our community. Please depend on us to honor our dedication to you. FPU will keep you regularly informed as updates become available. We urge residents to stay away from downed power lines and out of standing water where power lines may be submerged.
We are standing beside you and remain grateful for your trust and appreciate your patience as, together, we rebuild what Michael wrought.
[October 14, 2018- 7:24 am]
AREA IMPACTS:
Certain areas were more significantly impacted than others and those customers will experience an extended outage. It may not be evident but widespread work has begun. Dozens of state and federal emergency agencies are now in the area. Together with a vast network of skilled personnel we are strongly positioned to repair damage and have already begun replacing damaged power lines and will continue to advance.
When hurricanes such as Michael intensify all the way to landfall, they can carry dangerous winds much further inland than storms that weaken at land. Michael was a very rare event, with few precedents in Atlantic hurricane history. The forward motion of 10-20 miles per hour, as it made landfall allowed the core to stay intact for five hours before it began to degrade.
In Jackson County, the intensity of the storm combined with the forward motion of 10 – 20 mph winds brought the eye wall directly over Jackson County. Marianna was more significantly impacted than any other area of the county. The eye moved over Marianna and caused severe structural damage by sustained winds reported to exceed 120 mph. Residents of Calhoun County, specifically Blountstown, Bristol, and Altha took a direct hit from the eye wall and sustained severe damage. Most roads are affected by downed trees and crews are slowly clearing paths so residents can get to main roadways and seek help.
We at FPU are committed to restoring your service as quickly and safely as possible despite the severity of the damage inflicted on our community. Please depend on us to honor our dedication to you. FPU will keep you regularly informed as updates become available. Please check back for more updates and stay safe. We are standing beside you and remain grateful for your trust and appreciate your patience as, together, we rebuild what Michael wrought.